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automobile mechanic is difficult to search out. May AI assist me find one? It was price a shot.
First, a notice in regards to the device I used: There are just a few variations between the publicly accessible free ChatGPT and the $20/month subscription service, ChatGPT Plus. Along with ChatGPT Plus being primarily based on the GPT-4 mannequin, I discover the largest variations to be the provision of Code Interpreter (which gives plenty of neat analytics) and ChatGPT plugins.
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The plugins are one thing of a game-changer as a result of they allow — amongst many different issues — ChatGPT to do its magic utilizing present information accessible on the net. Sans plugins, the whole lot ChatGPT is aware of ends in 2021. For this mission, I used the WebPilot plugin.
In regards to the automobile: Our 13-year-old Ford has reached the purpose the place it wants plenty of work. It is a heck of a automobile, and we hope to have it for a lot of extra years, which signifies that every now and then it wants some tending to.
We did not need to take it to the vendor however most well-liked to discover a mechanic domestically, right here on the town. I used ChatGPT Plus to assist establish the individual to whom we ultimately introduced our automobile. It seems he is a man who doesn’t personal a cellphone and refuses to make use of electronic mail. (So he is clearly a a lot happier and smarter individual than you or I’ll ever be.)
To guard his identification, in addition to to repeat the experiment, I made a decision to run the identical queries utilizing Melbourne, Florida, a city on the opposite aspect of the nation, for example.
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The plan was easy: get ChatGPT to investigate Yelp and Google opinions to search out out which mechanic native residents appear to love greatest.
With ChatGPT Plus, you must allow plugins at first of a session. So, to begin, I enabled WebPilot.
One fast notice: Beforehand, I attempted to get ChatGPT to scan each Yelp and Google opinions on the identical time and the AI at all times obtained confused. So, for this demonstration, I am separating these queries. (And it nonetheless will get a bit of misplaced.)
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Right here was my first immediate:
Use WebPilot to scan Yelp opinions for automobile restore outlets native to Melbourne, Florida. Mixture the evaluation outcomes and let me know which restore outlets, primarily based on the common evaluation worth and the variety of opinions, produce the best stage of buyer satisfaction. Don’t embrace any automobile sellers or restore outlets which can be a part of automobile sellers, and you should definitely keep solely inside Melbourne.
I obtained again a reasonably helpful response:
Then I advised it:
Do the identical for Google opinions.
As you’ll be able to see, it obtained misplaced, complicated LA Health and Dwelling Depot with auto mechanics. I then tried to get it to re-run the search, however I explicitly advised it to substitute Google for Yelp:
Do the identical, however use Google opinions as a substitute of Yelp opinions
This time it simply failed. Reasonably than trying up outcomes, it advised me find out how to seek for them myself. Typically when the AI will get confused, a extra complete immediate can assist. So I fed it the unique immediate I used above, however with “Google” rather than “Yelp”:
Use Webpilot to scan Google opinions for automobile restore outlets native to Melbourne, Florida. Mixture the evaluation outcomes and let me know which restore outlets, primarily based on the common evaluation worth and the variety of revews, produce the best stage of buyer satisfaction. Don’t embrace any automobile sellers or restore outlets which can be a part of automobile sellers, and you should definitely keep solely inside Melbourne.
As you’ll be able to see, that labored. Subsequent, I requested it to do a sentiment evaluation:
Now carry out a sentiment evaluation on each units of retailers primarily based on their Yelp and Google opinions and rank them by way of how prospects charge them, together with a brief descriptive abstract that displays total buyer satisfaction or lack of satisfaction. Current the outlets so as of their total rating, with probably the most optimistic sentiment as the primary store offered.
This didn’t end in an aggregated rating. I made a decision once more so as to add extra specificity to my immediate. This is the immediate that yielded the very best outcomes:
Now carry out a sentiment evaluation on each units of retailers primarily based on their COMBINED Yelp and Google opinions (REVIEW COUNT AND NUMBER OF STARS), AS WELL AS ALL THE CUSTOMER COMMENTS, and rank them by way of how prospects charge them OVERALL, together with a brief descriptive abstract that displays total buyer satisfaction or lack of satisfaction.
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The all-caps phrases are phrases I added that gave the immediate extra readability. They’re upper-cased so that you can see my modifications (ChatGPT does not take note of case). I additionally modified this sentence as proven in all-caps:
Current the highest 5 outlets so as of their total rating ACROSS BOTH YELP AND GOOGLE, with probably the most optimistic sentiment as the primary store offered.
The outcomes have been way more in keeping with what I needed. First, it offered a mixed detailed report:
Then, as a part of the identical reply, it offered an total rating.
Once I did this right here, domestically, the restore store beneficial by ChatGPT Plus is the one we took the Ford to. Up to now, it has been a really satisfying expertise. Amongst different issues, one thing one other store quoted as costing greater than $2,000 to repair wound up costing about $250 with the mechanic beneficial by AI.
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I took one closing step, which I hadn’t tried earlier than. As a school professor, I usually advised my college students to indicate their work, to assist me see how they obtained to their conclusions. I did the identical with ChatGPT Plus. It was attention-grabbing.
Present your work
Total, I am fairly intrigued by the opportunity of letting the AI mixture public sentiment information. However it’s necessary to watch out as a result of this information is difficult to verify. And, as we have seen, the AI often loses the thread, so you actually by no means understand how dependable its conclusions will probably be.
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As an experiment, although, it was enjoyable. And, happily for our over-the-hill Ford, it is proving to be a superb outcome.
You’ll be able to observe my day-to-day mission updates on social media. You’ll want to subscribe to my weekly replace publication on Substack, and observe me on Twitter at @DavidGewirtz, on Fb at Facebook.com/DavidGewirtz, on Instagram at Instagram.com/DavidGewirtz, and on YouTube at YouTube.com/DavidGewirtzTV.
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